Privacy Policy | Piratframes

1. Data Controller

Piratframes SARL — 16 avenue du Maréchal Foch, 95100 Argenteuil, France
Contact: [email protected]

2. Data Collected

When you place an order, we collect the following personal data:

First and last name
Delivery address
Email address
Phone number (required by Colissimo for delivery notifications)

We do not collect payment card data — this is handled directly by Stripe/Shopify Payments.

We also collect anonymous navigation data via Google Analytics 4 (only with your prior consent).

3. Purpose & Legal Basis

Order processing & delivery — legal basis: contract performance
Customer service — legal basis: contract performance
Legal obligations (invoicing, accounting) — legal basis: legal obligation
Analytics (GA4) — legal basis: consent (cookie banner)

4. Data Retention

Order data: 10 years (French accounting law)
Customer account data: duration of the commercial relationship + 3 years
Analytics data: 14 months (Google Analytics default)

5. Third Parties

Your data may be shared with the following service providers:

Shopify Inc. (e-commerce platform) — data stored in the EEA, transfers to Canada covered by Standard Contractual Clauses
Stripe / Shopify Payments (payment processing) — PCI DSS compliant
La Poste / Colissimo (shipping) — name, address, phone number for delivery
Google Analytics 4 (analytics, consent-based) — anonymized data, EU data processing
VIXNS (hosting) — 1412 route de Durbans, 46320 Flaujac-Gare, France — Phone: +33 9 77 55 05 69. Technical data (access logs, IP) hosted in France.

We do not sell or rent your personal data to any third party.

6. Your Rights (GDPR)

You have the right to:

Access your personal data
Rectify inaccurate data
Request erasure ("right to be forgotten")
Object to processing
Request data portability
Withdraw consent at any time (for analytics)

To exercise these rights, contact us at [email protected]. You may also file a complaint with the CNIL (French data protection authority): cnil.fr.

7. Cookies

This site uses cookies for analytics purposes (Google Analytics 4) only with your explicit consent. You can manage your cookie preferences at any time via the banner displayed on your first visit, or by contacting us.

No advertising or tracking cookies are used.